Frequently Asked Questions
Shelfii is an online E-commerce platform that offers a wide range of products including fashion, electronics, gadgets, pet food, and home improvement items. We aim to provide a seamless shopping experience with a diverse catalogue of high-quality items.
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Placing an order is simple. Browse our categories or use the search bar to find items you’re interested in. Add them to your cart, proceed to checkout, and follow the prompts to complete your purchase.
We accept multiple payment methods including credit/debit cards, PayPal, and various other online payment options to make your shopping experience as convenient as possible.
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Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery through our website or the shipping carrier’s tracking portal.
We offer a 30-day return policy on most items. If you are not satisfied with your purchase, please contact our customer service team with your order number and reason for return to initiate the process.
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Yes, Shelfii ships worldwide. Shipping fees and delivery times vary depending on the destination country. Please check our Shipping Information page for more details.
You can reach our customer service team via email at support@shelfii.com or through our contact form on the website. We aim to respond to all inquiries within 24 hours.
Many of our electronics and gadgets come with a manufacturer’s warranty. Check the product details for specific warranty information or contact our customer service for assistance.
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If you need to change or cancel your order, please contact our customer service as soon as possible. Once your order has been processed or shipped, changes and cancellations may not be possible.
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Yes, we frequently offer promotions, discounts, and seasonal sales. Sign up for our newsletter or follow us on social media to stay updated on our latest offers and special deals.
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