Shipping Policy

Shipping Policy

Welcome to Shelfii.com , your one-stop destination for wholesale products! We’re committed to providing you with a seamless shopping experience, including efficient shipping and delivery. Please review our shipping policy for important details.

1. Order Processing Time:

Orders are typically processed within 1-2 business days (Monday to Friday, excluding holidays) from the time they are placed.
Orders received after 12:00 PM (local time) will be processed on the next business day.

2. Shipping Methods and Delivery Time:

We offer various shipping options to meet your needs, including standard and expedited shipping.
Delivery times vary based on the shipping method selected and your location.
Standard shipping usually takes 3-7 business days for domestic deliveries and 7-21 business days for international deliveries.
Expedited shipping options are available for faster delivery, typically ranging from 1-3 business days for domestic shipments.

3. Shipping Rates:

Shipping rates are calculated based on factors such as the weight of your order, the selected shipping method, and your location.
We may offer free shipping promotions for orders exceeding a certain amount. Please check our website for current offers and promotions.

4. Tracking Information:

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number.
You can track the status of your shipment using the provided tracking number on our website or through the carrier’s website.

5. Shipping Restrictions:

We currently ship to addresses within USA. Please ensure your shipping address is accurate and complete to avoid delays or delivery issues.
We do not ship to P.O. boxes, APO/FPO addresses, or international freight forwarders.

6. Delivery Issues:

In the rare event of delivery issues such as lost or damaged packages, please contact our customer support team within [number of days] of the expected delivery date.
We will work with the carrier to resolve the issue promptly and ensure you receive your order as soon as possible.

7. International Shipping:

For international orders, please note that customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the order total or shipping cost.
International shipments may also be subject to customs clearance procedures, which could result in delays beyond our estimated delivery times.

8. Order Tracking:

You can track your order’s status by logging into your Shelfii.com account and accessing the “Order History” section. Alternatively, use the tracking number provided in your shipping confirmation email or you can drop us an email and we will track your order for you.

9. Contact Us:

If you have any questions or concerns regarding our shipping policy or your order, please don’t hesitate to contact our customer support team at [+13322638340] or email us at support@shelfii.com. Our support team is available 24/7 to assist you.

Thank you for choosing Shelfii.com By placing an order with us, you agree to comply with our shipping policy outlined above. We’re committed to providing excellent service and appreciate your cooperation.

Shelfii.com